Reset Computer/Email Password While Remote

Remote Password Reset

Changing your password requires you to be connected to the USA network. To set your password from a remote location, you must first connect to the USA VPN.


  • Find the Cisco AnyConnect icon in your task tray (lower right corner)
  • Right Click on the icon and select Open AnyConnect


  • If you see USAHS Employee VPN in the window, click Connect. If not, enter “” and click Connect.


  • Enter your USA username and password, and click OK.
  • You will be prompted to enter a code. This is your 2fa code from Okta. Either a text to your SMS number or the Okta verify app, depending on your setup.


  • The VPN will connect. You should now see an icon with a lock on it.
  • You can now change your password by pressing “Ctrl-Alt-Delete” and choosing the Change Password option.
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request



Please sign in to leave a comment.