Student Loaner Laptops

Student Loaner Laptop Guide

To support your academic needs, loaner laptops are available for short-term use. Please review the process and requirements carefully before submitting a request.

How to Request a Loaner Laptop

Students must submit a request using one of the following methods:

• Visit: help.usa.edu and click Submit a Ticket at the top-right of the page.
• Email: support@usa.edu

Required Information

When submitting your request, you must include all of the following details:

• Full Name
• Student Email Address
• Student ID Number
• Program
• Campus
• Preferred Time for Laptop Pickup

Incomplete requests may delay processing.

Loan Duration Policy

• Loaner laptops are available for same-day use only.
• You may only borrow the laptop for the day—overnight use is not permitted.
• There is a limited number of loaner laptops, so it's first-come, first-served.

Return Policy

• All loaner laptops must be returned by the end of the day.
• No exceptions will be made for late returns.

Failure to return the laptop on time may result in restrictions on future borrowing.

If you have any questions, please contact the support team using the information above.