Issue/Question
- I want to allow Respondus Monitor to record my screen.
- Respondus Monitor is asking to adjust privacy settings to allow screen recording.
- How do I allow Respondus to record my screen on a mac?
Environment
- Respondus Monitor, Mac Version
User Role
- Student
Cause
- Some instructors will require Respondus Monitor to record the screen in addition to the video recording. On Mac computers (all versions), an additional setting is required to allow this function. Respondus will normally walk students through changing this settings, but this article will serve as additional guide and support for those functions.
Resolution
Below are the guides for enabling the screen recording permission directly as a user who has administrator rights.
- macOS 10.13 to 10.15 guide: https://respondus.knowledgeowl.com/home/macos-1015-catalina-screen-recording-permission-manual
- macOS 11 or 12 guide: https://respondus.knowledgeowl.com/home/macos-11-12-big-sur-or-monterey-screen-recording-permission
- macOS 13+ guide: https://respondus.knowledgeowl.com/home/macos-13-ventura-and-newer-screen-recording-permission
It is good to double-check the permission is truly enabled as it is shown in the last step within the above guides. If it still does not work after following the guide above, please send a screenshot to support@usa.edu with course and exam details and device details.
Comments
Please sign in to leave a comment.