Respondus - Unknown course, webcam must be used

Students, if you are receiving the following error: "Error Unable to continue - Exam title indicates a webcam must be used, but the course is unknown to our system". There is a problem with the settings for this exam. Please notify your instructor that they need to access the Lockdown Browser Dashboard once in the new course to fix this problem.

The errors will be displayed if you are having this issue.

On a Mac, the error will look like this:

Respondus.png

On a PC, the error will look like this:

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