FAQ - Update PIN for RingCentral Voicemail

Issue/Question

  • You want to change your PIN on voicemail for RingCentral. 

User Role

  • Employee

Resolution

  1. Log in to the RingCentral online account. Start at https://login.usa.edu and click on the RingCentral tile .
  2. Navigate to the Settings tab


  3. Go to User Details > Security, then click Change underneath Password and Pin


  4. Enter your current password, then click Next
  5. Click the Change PIN tab
  6. Enter the new PIN, then re-enter it on the space provided to confirm. Ensure that you meet the given criteria:
    • Only digits
    • No sequential (ex. 1234, 7890)
    • No repeating (ex. 222, 050505)
    • No account Information (ex. extension number, phone number)
    • Length should be 6-10 digits
  7. Click Save
 
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