Issue / Question
Users are unable to update expired LIRN database links on the library website.
The database link is broken or redirects to an error page.
Environment
LIRN Portal
Library Website
User Role
Students/ Staff
Cause
Database links may expire or be updated by LIRN.
If the website link has not been updated to reflect the current URL listed in the LIRN Subscription Information file, users will encounter errors when accessing the database.
Resolution
Part 1: Retrieve the Most Up-to-Date LIRN Database Link
Navigate to:
https://prx-usa.lirn.net/loginClick Help (top-right corner of the page).
In the pop-up window, select the Subscription Information tab.
Download the available CSV file.
Open the downloaded file in Excel.
Locate the database that requires updating.
Copy the most up-to-date link listed in the spreadsheet.
Part 2: Update the Expired Link on the Website
Click the LIRN tile on the App Dashboard
OR
Navigate to: https://library.usa.eduScroll to the bottom of the page and click Staff Login.
Sign in with your staff credentials.
Click Dashboard (top-left of the page).
From the Dashboard tiles, select Sliders.
Click Ebook Collections.
Select the Edit tab.
Scroll down to locate the database with the expired link.
Replace the expired URL with the updated link copied from the Excel file.
Click Save to apply the changes.
Verification
Navigate to the public-facing library page.
Click the updated database link.
Confirm it redirects properly without errors.
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