FAQ - How to setup virtual background (RingCentral)

You can apply virtual backgrounds to your camera within RingCentral. To accomplish this, please follow the steps listed below.

  1. Make sure that you are using the latest version of the RingCentral app (can be downloaded at RingCentral App Downloads | RingCentral Support). The version can be checked in the search bar > add/remove programs.
  2. Have the background that you want downloaded and saved to your computer (or cloud drive such as OneDrive). You can find University approved backgrounds here: https://www.usa.edu/assets/.
  3. When you are in the RingCentral Video meeting click the up-pointing arrow to the right of the video icon:                                                                                         mceclip0.png
  4. From the pop-up window select “More video settings”:
       
  5. Select "Background and Effects" from the side bar.
                                                 
  6. Beneath your video you will see Choose a Virtual Background. From here you can either choose an existing background, or click the plus sign to locate the saved background you would like to use:
  7. Once you have your desired background selected (the image will be surrounded by a blue line), you will close the settings page and turn on your video. This video will now have a virtual background.
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